Frequently Asked Questions

Use our Browse Puppies page to search by breed, gender, price range, and location. You can filter results, save favorites, and contact breeders directly through the platform.

Breeders can earn verification badges by submitting identity documents, breeder licenses, health clearances, and references. Look for the blue (Identity Verified) and gold (Breeder Verified) badges on listings.

When a breeder has an upcoming or current litter, you can join their waitlist. You'll receive updates as the litter progresses, and the breeder will match you with a puppy when they're ready.

Yes. Browsing puppies, contacting breeders, joining waitlists, and participating in the community are all free for adopters.

The breeder will create a contract outlining the terms of adoption, including health guarantees and pricing. You'll review and sign the contract on-platform, and the breeder will coordinate pickup or delivery.

Create a free account, set up your kennel, add your parent dogs, and create a litter. As you add puppies to the litter, they'll automatically appear in the public browse directory.

The Free plan lets you manage 1 kennel, up to 4 parent dogs, and 2 active litters. Pro ($39/mo) expands to 20 dogs and unlimited litters with waitlist management. Premium ($99/mo) adds contracts, analytics, and up to 5 kennels. Enterprise ($249/mo) is fully unlimited with API access.

Submit your documentation (business license, health clearances, insurance, references) through your account settings. Our team reviews submissions and grants verification badges within a few business days.

Yes, on Premium and Enterprise plans. The Free and Pro plans support 1 kennel each. You can upgrade at any time from your billing settings.

Your existing data is preserved — nothing gets deleted. However, you won't be able to create new kennels, dogs, or litters beyond your new plan's limits until you upgrade again.

Yes. During sign-up you can select "Both" as your role. A toggle in the navigation lets you switch between your adopter and breeder views at any time.

Click "Sign In" and then "Forgot password" to receive a reset link via email. If you signed up with Google or Apple, use those providers to sign in instead.

We use industry-standard encryption, row-level security on all database tables, and secure authentication through Clerk. See our Privacy Policy for full details.

Account deletion is available through your Settings page. Deleting your account removes your personal data. Active contracts and reviews may be retained in anonymized form as required by our Terms of Service.